
Terms and Conditions
Customer service
We believe that all store policies should be clear, fair and transparent to ensure a smooth and enjoyable online shopping experience. Check out the sections below to learn more about our policies and contact us if you have questions.
Privacy and Security
Your privacy is important to us, “AEB Grup” ; email: aebgrup2023@gmail.com
In this Data Protection Policy (“Policy”) we would like to explain in a simple and understandable way who we are, what personal data we collect about you, why we collect it and what we do with it. Personal data is any data with which we can directly or indirectly identify you. As Data Manager, AEB implements all appropriate technical and organizational means to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.
This policy applies to the data controller " AEB Grup It applies to the relationship between " and you as the data subject .
-
What does the policy include?
The data protection policy contains information about how we process your data when you interact with us:
-
visit any of our websites;
-
use our social media pages;
-
purchasing and using our products and services, systems and applications;
-
sign up for our newsletters;
-
contact our customer support;
-
attend our business events;
-
participate in our promotions;
-
make a complaint;
-
Do not interact with us in any other way.
As a consumer, business customer, partner, (sub)supplier, contractor or any other person who has a business relationship with us.
"Processing" means any action performed on personal data involving collection, recording, storage, alteration or updating, retrieval, consultation, use, disclosure by manual and/or automatic means.
1.1Who is the manager of your data? Data Protection Officer.
Your data is processed by "AEB Grup", Plovdiv, …………………………………………………………………. For additional questions regarding personal data, you can also contact the personal data protection officer designated by us via the following coordinates: ……………………………, aebgrup2023@gmail.com
1.2What data do we collect about you?
We may process different data about you depending on who you are (e.g. customer, user, supplier, business partner, etc.) and how you interact with us (e.g. online, offline, by phone, etc.).
2.How do we protect your data?
We will take appropriate technical and organizational measures to protect your data in accordance with applicable data protection and data security laws, including requiring our service providers, business partners or professional advisors to take appropriate measures to protect the confidentiality and security of your data. We implement measures to prevent risks such as destruction, loss, alteration, unauthorized disclosure or access of your data.
3. When do we share your data?
Persons to whom the data is disclosed: courier companies, service providers, business partners, public institutions, government agencies, contractors, etc.
In some cases and solely for the purpose of fulfilling the purposes described above, your data may be shared with the following parties:
-
Service Providers: Outsourcing – We may outsource certain data processing activities to trusted third party service providers, such as courier companies, information and communications technology service providers, consultants, freight forwarders, to perform functions and provide services to us;
-
State or municipal bodies or other organizations with public functions that can obtain information on requesting and receiving such information on the basis of legal powers, as well as other state bodies in cases provided for by law, in connection with the fulfillment of legal obligations or in connection with legal acts.
-
Professional advisors such as auditors, lawyers, accountants and other professional advisors.
Data may also be transferred to other companies of the Orbico group but are subject to restrictions on transfer of data outside the EU/EEA. Such processing shall respect the legal obligations to ensure an adequate level of protection and an appropriate legal basis.
In all cases, we will comply with all legal requirements relating to such processing before transferring data. Our relationship with service providers is governed by a contract in which we clearly set out the technical and organizational security measures that the provider undertakes to take.
4.How long do we keep your data?
We retain your data for as long as necessary to fulfill the purposes for which it was collected (see "How do we use your data?" above). Sometimes we may keep your data for longer if required or permitted by law. We determine the storage period according to the following criteria:
-
Purpose of collecting data;
-
Legal basis – e.g. conclusion and performance of a contract, consent, legal interest, etc.
-
Also whether the data is subject to legal, contractual or other retention obligations. Examples of this include mandatory data retention provisions as well as litigation, claims, etc. Data that needs to be kept for certain purposes may be given.
If you register with us, we will retain the data in and on your account for as long as your registration is active and for a certain period of time between the expiry of the registration.
To get more information about how and for how long we store your data, you can send a request to aebgrup2023@gmail.com.
5.What are your rights regarding personal data?
You can exercise all the rights provided for in the legislation regarding personal data:
-
To access and obtain a copy of your personal data processed by "Boutique Verona";
-
To ensure that your personal data is corrected if it is inaccurate or incomplete;
-
To request the deletion of your data when the conditions for this are met;
-
Request restriction of the processing of your personal data in cases stipulated by law;
-
Object to the processing of your personal data in cases defined by law;
-
Exercise your right to data portability and request that your data be provided in a structured, commonly used and machine-readable format;
-
Where processing is carried out on the basis of your consent, withdraw the consent given at any time and without charge.
-
Making a complaint to the Personal Data Protection Commission
-
Withdrawal of consent where the processing of your personal data is based on consent.
Each of the rights provided for in the law can be exercised by requesting the exercise of the relevant right. Request to exercise the rights of personal data owners: Plovdiv, ………………………………………………………….. or e-mail: aebgrup2023@gmail.com. The request for the exercise of personal data rights must include the following information:
Identification of the person – names and social security number;
Contact information for feedback - address, phone, email;
Request - description of the request.
We do our best to keep your data up to date. However, if you notice incorrect data or other irregularities, you can correct, update, change, delete or exercise any other rights by contacting us at aebgrup2023@gmail.com.
With respect to all requests to exercise rights, we will respond to your request as soon as possible, usually no later than 30 days after receiving the request.
If necessary, this period can be extended for another two months, taking into account the complexity and number of requests from a particular person. The information provided to the data owner and all communications and actions aimed at exercising the rights of the data owner (except in cases of abuse of granted rights) are provided free of charge.
We may request the provision of additional information necessary to verify your identity. When exercising your rights through an attorney, a power of attorney must be given to us and certified.
If the necessary prerequisites for this are met, you also have the right to file a complaint with the Personal Data Protection Commission.
This policy is subject to change and was last updated on 11/15/2021. Any future changes or additions to this policy will be updated in a timely manner.
Our website uses cookies:
COOKIES
A cookie is a small text file that is saved on your computer or mobile device and downloaded from it on subsequent visits. We use cookies to improve and facilitate your visit. We do not use cookies to store personal information or disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Persistent cookies are stored as files on your computer or mobile device for a period of no longer than 12 months. Session cookies are stored temporarily and disappear when the browser session is closed.
If you select "Remember me" when logging into your account, we use persistent cookies to store your home page choices and information.
We use session cookies when you use the product filtering functionality and to check whether you are logged in or not. You can easily delete cookies from your computer or mobile device using your browser. Instructions for running or deleting cookies can be found in your browser's "Help" menu. You can choose to disable cookies or receive notifications each time a new cookie is sent to your computer or mobile device.
Third party cookies:
We use third-party cookies to concisely collect statistical data through analysis tools such as Google Analytics and Coremetrics. The cookies used are both permanent and temporary (session cookies). Persistent cookies are stored on your computer or mobile device for a period not exceeding 24 months.